Support

Frequently asked questions

Practical answers for booking, products, session boundaries, young people, and what to expect.

Do you offer remedial or sports massage?

No. Tessa's work is gentle, relaxing, body-literacy focused, and nervous-system aware. If you need remedial or sports massage, she can help you think through a referral.

Do you offer pregnancy massage?

Yes. Pregnancy massage is adapted to your trimester, comfort, and care-provider guidance, using side-lying support and pregnancy-safe positioning.

Can children or young people receive massage?

Yes, when the young person is consenting and their legal guardian remains present in the room. Sessions are adapted to the individual and their needs.

Can you add extras into a session?

When appropriate, sessions may include tea, foot soaks, eye pillows, self-massage techniques, guided visualisation, sound, somatic practices, or take-home resources.

I have anxiety and might talk the whole time. Is that okay?

Yes. Some people talk, fidget, or need extra check-ins to feel safe. Tessa works with your nervous system rather than forcing silence.

How do breakages, exchanges, and refunds work for products?

If a parcel is damaged in the mail, take photos, email Tessa, and take the package to Australia Post so they can witness the damage for a claim. Due to the nature of herbal and body products, exchanges are not offered, so please choose carefully.